Your Data Protection & Privacy Rights
Last Updated: January 15, 2025
CloudFutrz respects your privacy and is committed to protecting your personal information. This comprehensive policy explains how we collect, use, store, and protect your data when you interact with our financial automation services.
We operate under South Korean data protection laws, including the Personal Information Protection Act (PIPA), and maintain international standards for data security. This policy applies to all interactions with our website, services, and educational programs.
Your information helps us provide better financial automation services and educational experiences. Here's exactly how we use different types of data:
Service Delivery: We use your contact and business information to customize automation solutions, provide technical support, and deliver educational content relevant to your needs.
We maintain strict control over your personal information and never sell your data to third parties. Limited sharing occurs only when necessary for service delivery or legal compliance.
| Third Party Type | Purpose | Data Shared |
|---|---|---|
| Cloud Infrastructure | Secure data storage and processing | Encrypted service data only |
| Payment Processors | Handling subscription payments | Billing information and transaction details |
| Educational Partners | Program certification and validation | Learning progress and completion status |
| Legal Authorities | Compliance with legal requirements | Information required by law only |
Under South Korean law and our commitment to data protection, you have several important rights regarding your personal information. We make exercising these rights straightforward and free of charge.
How to Exercise Your Rights: Contact our privacy team at [email protected] with your request. We typically respond within 30 days and may need to verify your identity for security purposes.
We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our security approach includes both technical and organizational safeguards.
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of service + 3 years | Customer support and legal compliance |
| Financial Records | 7 years after last transaction | Tax and regulatory requirements |
| Educational Progress | 5 years after program completion | Certification validation and support |
| Technical Logs | 12 months | Security monitoring and system optimization |
While our primary operations are in South Korea, some of our service providers may process data in other countries. We ensure all international transfers meet strict security and legal standards.
Transfer Safeguards: We use approved transfer mechanisms including adequacy decisions, standard contractual clauses, and binding corporate rules to ensure your data receives equivalent protection regardless of location.
Before any international transfer, we assess the destination country's privacy laws and implement additional safeguards where necessary. You have the right to obtain information about these transfers and object to processing in specific locations.
We use cookies and similar technologies to improve your experience on our website and provide personalized services. You can control cookie settings through your browser preferences.
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and industry best practices. Significant changes will be communicated through email and prominent website notices.
We encourage you to review this policy periodically. The "Last Updated" date at the top indicates when the most recent changes were made. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Notification Method: For material changes affecting your rights, we will provide at least 30 days advance notice and may require explicit consent for continued service use.
For privacy-related questions, concerns, or requests, please contact our dedicated privacy team:
Email: [email protected] Phone: +827044054873 Address: 91 Geumgang-ro 279beon-gil, Geumjeong-gu, Busan, South KoreaWe respond to all privacy inquiries within 30 days and work diligently to address your concerns while maintaining the security of all customer data.
